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PRIVACY POLICY 

Last Updated: January 2025

This Privacy Policy explains how MOODBOX (“we”, “us”, “our”) collects, uses, and protects your information when you visit our website, join the waitlist, or use our services.

By accessing our website or submitting your information, you agree to the practices described below.

1. Information We Collect

1.1 Information You Provide

We may collect personal information that you voluntarily give us, including:

  • Name

  • Email address

  • Any information submitted through forms, waitlist signup, or feedback

1.2 Automatic Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on our site

  • Cookies or similar tracking technologies

This helps us improve our website and understand user behavior.

1.3 Future App Data (When the App Launches)

When MOODBOX launches as a mobile app, we may collect:

  • Mood preferences you select

  • Core feelings you choose to personalize your experience

  • Anonymous usage data (e.g., interactions with sliders, content clicked)

  • Optional account information (if login is enabled)

We do not collect or store payment information at this time.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve the MOODBOX experience

  • Personalize recommendations

  • Communicate with you about updates, launches, and beta access

  • Respond to your inquiries

  • Analyze site usage for improvement

  • Maintain security and prevent misuse

We do not sell your information.

3. Email Communications

If you join our waitlist or submit your email, we may send you:

  • Product announcements

  • Beta access invitations

  • Updates about MOODBOX

  • Newsletters (if enabled)

You can unsubscribe at any time by clicking the link in any email.

4. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Improve site performance

  • Remember your preferences

  • Analyze traffic and behavior

  • Provide a smoother user experience

You can disable cookies in your browser settings at any time.

5. How We Protect Your Information

We implement reasonable technical and administrative measures to safeguard your information, including:

  • Secure servers

  • Encryption where appropriate

  • Limited access controls

However, no online system is 100% secure, and we cannot guarantee absolute protection.

6. Third-Party Services

We may use third-party tools such as:

  • Analytics providers (e.g., Google Analytics)

  • Email and marketing platforms

  • Hosting providers

These third parties may have access to limited information solely to perform services on our behalf and must not use it for other purposes.

7. Sharing Your Information

We may share your information only when:

  • You give us explicit consent

  • Required by law

  • Necessary to protect our rights or comply with legal obligations

  • Needed to support essential service providers (e.g., hosting, analytics)

We never sell your data.

8. Children’s Privacy

MOODBOX is not intended for children under 13.
We do not knowingly collect personal information from children.

If you believe a child has provided us information, contact us at hello@moodbox.ca and we will remove it.

9. Your Rights

Depending on where you live, you may have rights such as:

  • Accessing your data

  • Updating your information

  • Requesting deletion

  • Opting out of communications

To exercise any rights, email us at:
hello@moodbox.ca

10. Changes to This Policy

We may update this Privacy Policy occasionally.
Changes take effect when posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

MOODBOX
Email: hello@moodbox.ca

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